Palermo Locksmith Services · Oakville
Car Lockout Service: preparing for the visit
Locksmith · Oakville, Ontario
It is a January morning, minus twenty with the wind, and the key will not enter the door cylinder. Yesterday's slush ran into the keyhole and froze overnight. The door itself is glued to its rubber seal, and the fob has gone quiet in the cold.
Worth answering before the call
What is the make, model and year of the vehicle? Is the vehicle yours, a rental, or a company vehicle? Is anyone, including a child or a pet, inside the car?
It is a rental or a company vehicle. Can you open it for me?
Yes, with the paperwork that fits. For a rental, the agreement in your name plus photo identification does the job; the rental company's roadside line may also want a call, and the locksmith can leave a written note of what was done for the return desk. For a company vehicle, a fleet manager or supervisor who can confirm you are assigned to it settles the question, and the same note keeps the fleet's records straight.
The lock is frozen and the door will not budge. What will you do?
Ice is handled gently. Lock de-icer and mild warmth free the cylinder so it turns without force, and a door stuck to its seal is released by pressing along the edge to crack the ice rather than pulling the handle, which can tear the rubber. Hot water is never used because it refreezes and can crack glass. Afterwards the cylinder is lubricated with whatever product the vehicle maker specifies and the seals are treated with silicone.