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Person holding a long door handle and rectangular lock case beside an open wooden door with exposed hardware recesses. — Vintage Mortise Lock Service, Bronte
A silver-colored deadbolt set in clear packaging with two keys resting on the countertop in front. — Lock Rekeying, Bronte

Change or rekey · Bronte

Vintage Mortise Lock Service in Bronte

Someone painted the door years ago without removing the hardware.

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In plain words

Keys are the part of the job people expect to be impossible, and they rarely are. A bit key, the skeleton key style used on older doors, is cut and filed on the bench to the wards and levers of your particular case, so a lost key can be replaced from the lock itself. A round cylinder on a later mortise lock is rekeyed like any modern cylinder, or exchanged for a new cylinder of matching thread and cam if it is worn out. Either way the service ends with keys in your hand that turn the original lock, and a spare made while the case is on the bench.

Sound familiar?

Someone painted the door years ago without removing the hardware. The faceplate, the strike and the little thumb-turn are all under several coats, the deadbolt scrapes when it moves, and the knob is stiff enough to leave marks on your hand.

How the visit goes

Vintage Mortise Lock Service

How the visit goes

Technician in a cap and glasses mounting a black keypad deadbolt on a dark front door, with a tool case below. — Bronte
Technician holding two key fobs at a bench with a tablet and three fobs on a gray cloth, an open SUV behind. — Bronte
  1. Condition of the wood around the pocket

    The mortise pocket and the screw holes in the door edge carry the whole lock, so their state is part of the assessment. The locksmith probes the faceplate screws for grip, looks for cracks running from the pocket into the stile, and checks whether an earlier repair enlarged the pocket or packed it with something soft. Stripped holes, a split edge or a case that shifts when the knob is turned change the plan: dowelling and re-drilling, a hardwood filler, or longer screws may be needed before the rebuilt case can be trusted. Finding this now avoids surprises once the lock is back in the door.

  2. Putting the door edge right

    Before the case goes back, the pocket and screw holes get whatever attention the check turned up. Stripped holes are drilled out, plugged with glued hardwood dowel and re-drilled so the faceplate screws bite. A pocket that has loosened is packed with a thin hardwood shim glued to one wall so the case sits tight. A split at the edge is glued and clamped. None of this changes the door's appearance; it simply gives the rebuilt lock something solid to sit in, which matters because a case that shifts in its pocket will bind the spindle and undo the bench work in a few months.

  3. How to lubricate it, and how not to

    A serviced mortise case wants very little. Once a year, a single drop of light lock oil into the latch and the bolt from the door edge, with the faceplate screws briefly backed off if needed, keeps the levers gliding. If the lock has a pin-tumbler cylinder, that cylinder gets dry graphite or a PTFE lubricant in the keyway instead, because oil in a cylinder gathers grit and stiffens the pins. General-purpose spray lubricants belong nowhere on this hardware; they flush out the little oil that should stay and leave a film that dust settles into. The locksmith will show you where the drop goes so you are not guessing.

Vintage Mortise Lock Service

In the van

  • Cylinder set screw

  • Bit key blanks

  • Deadbolt lever springs

  • Latch and hub springs

  • Mortise cylinder and cam

Technician in a cap using a yellow drill at the round bore of a dark door, with a black knob below it. — Bronte

Vintage Mortise Lock Service

What affects the quote

  1. Missing or mismatched trim

    Sourcing a knob, escutcheon or thumb-turn to match the survivors, from salvage or reproduction stock, is quoted as parts plus the search. Reusing your own trim from another door avoids that line.

  2. Bit key or cylinder lock

    A bit-key case has keys filed by hand on the bench, while a cylinder lock is rekeyed or fitted with a new cylinder on a key machine. The two take different time and materials, and the quote follows.

  3. Condition of the wood

    Stripped screw holes, a loosened pocket or a split at the door edge need dowelling, shimming or gluing before the case can be trusted. That woodwork is quoted once the locksmith has seen the pocket empty.

What to have ready

  • Does the deadbolt throw fully with the key or the thumb-turn?
  • How many keys would you like to have afterwards?
  • Is the property designated as a heritage building?
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Vintage Mortise Lock Service: questions

Questions
Will the door look any different afterwards?

Usually not, when the original case is repaired: the same knobs, escutcheons, faceplate and strike go back on in the same positions, and the only visible change is paint or grime cleared from the edges that were catching. A replacement case is chosen to match the pocket so original trim is reused wherever spacing allows, though an occasional case needs a small pocket or fixing change, explained beforehand.

The key turns all the way round but the bolt stays put. What is wrong?

On a cylinder mortise lock this points to the cylinder rather than the case. The set screw that holds the cylinder in the door has loosened or stripped so the whole cylinder rotates, or the cam on the back of the cylinder has worn or is the wrong shape and no longer catches the bolt lever. Both are fixed by resetting or replacing the cylinder and its set screw, and the case itself is usually fine.

Does a rented home need the landlord involved for this work?

Repairing a lock so it works as before is ordinary maintenance, but anything that changes who can open the door, such as a rekeyed cylinder or new keys, is something a tenant and landlord are expected to agree on and share keys for. The locksmith asks up front who should receive keys and can leave a note of what was done for the property manager, so both sides know what is on the door.

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